What are the charges?
There is absolutely no charge to you for using our service as a TickitSeller. Our costs are covered by means of a small credit card booking fee added to whatever price you set for your tickets and paid only by those customers who buy online.
The booking fee is applied per transaction (as opposed to per ticket) and is levied in accordance with the sliding scale outlined below:
| Transaction Value |
Fee Due |
 |
| £0.01 - £50.00* |
10% |
| £50.01 - £250.00 |
7.5% |
| £250.01 - £500.00 |
6% |
| £500.01 + |
5% |
How do my customers get their tickets?
Once the payment has been processed for the booking and you receive confirmation of this, it is then your responsibility to ensure that all customers receive their tickets in good time to be able to attend the event.
If required, we can assist with this; we can provide you with affordable ticket printing and postage services.
How do I deal with customers who want to book their tickets directly through me, without using the website?
Our system enables you to place bookings on customers behalves, whether they are paying with cash, cheque or a credit or debit card. As usual, bookings made that do not involve card processing will not be charged a booking fee.
When do I receive ticket monies that are owed to me?
All ticket monies owed to you will be transferred to you on a fortnightly basis. The amounts transferred will be net of our fees and any refunds to be made to customers as a result of cancellation.
Do I need to have my own web site?
If you do have your own website, then you can simply add a “Book Tickets Online” button to your website and link it to your event listings page on our site. If you don't have your own website then you can publicise the direct event listings page address for your event on our site (e.g. yourpagename.tickits.co.uk).
Do I need to have my own registered company?
There is no need for you to have your own registered company; individuals, sole traders, charities and partnerships in addition to limited companies are welcome to use Tickits.co.uk to sell your tickets.
Do I need to be good with computers?
Our online box office system and TickitSeller account manager have been designed to be as user friendly as possible; so if you're a frequent web user you´ll be fine. But don't worry, if you get a bit stuck, we'll be happy to help.
Can Tickits.co.uk help me with marketing?
On our main website you'll find a load of marketing tips and ideas, if you still need help then please get in contact and we will see how best we can help you.
